PRIVACY POLICY

Effective Date: 24/02/2026
Website: Razzz Cards
Contact: info@razzzcards.com

Razzz Cards (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase merchandise, or participate in our razz (raffle-style) competitions.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (processed via secure third-party providers)

  • Account login details (if applicable)

1.2 Razz Participation Information

  • Entry purchases

  • Spot numbers selected

  • Draw participation records

  • Winner status and prize fulfilment details

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process razz entries

  • Fulfil merchandise orders

  • Deliver prizes to winners

  • Communicate order confirmations and updates

  • Provide customer support

  • Prevent fraud and suspicious activity

  • Improve website performance and user experience

  • Send marketing emails (only if you opt in)

We will never sell your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers.

Razzz Cards does not store full credit or debit card details on our servers.

Payment providers handle financial data in accordance with industry security standards.

4. Winner Announcements

If you win a razz, we may publicly share:

  • Your first name

  • Your username or social handle

This is for transparency and legitimacy of draws.
If you wish to remain anonymous, you must notify us in writing at info@razzzcards.com prior to the draw.

5. Cookies & Tracking

We use cookies to:

  • Improve website functionality

  • Analyse traffic and performance

  • Remember user preferences

  • Support marketing and advertising efforts

You can disable cookies in your browser settings, though some website features may not function properly.

6. Data Sharing

We may share limited personal information with:

  • Payment processors

  • Shipping couriers

  • Website hosting providers

  • Fraud prevention services

We only share information necessary to provide our services.

We do not sell or rent personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders and razz participation

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

You may request deletion of your data, subject to legal requirements.

8. Data Security

We implement reasonable technical and organisational measures to protect your information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to processing

  • Withdraw marketing consent at any time

To exercise these rights, contact info@razzzcards.com.

10. Children’s Privacy

Razzz Cards is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

If we become aware that a minor has provided personal data, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.

We recommend reviewing their privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of any updates.

13. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact:

info@razzzcards.com

By using Razzz Cards, you acknowledge that you have read and understood this Privacy Policy.

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